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Promoting independent living

Our vision is for people who want to live more independently to regard Ability as their first choice provider of housing or support services.

IMPORTANT NOTICE РChanges to Ability’s Repairs Service

We have a new repairs contractor – the Mears Group. They took on all repairs, gas servicing and planned maintenance from 24 November.

The reason for changing our repairs contractor is that Richardson went into administration on 3 November so were no longer able to provide our repairs service. Mears have been carrying out our emergency repairs since 3 November.

We are working with Mears to get the repairs service fully operational again and clear the backlog of repairs. Please try not to contact the repairs service unless your repair is an emergency or urgent while we catch up.

If you are unsure about anything please contact your Housing Services Officer (whose number you have). If you have any problem getting in contact with your Housing Services Officer then please call the main Ability contact number: 01784 49091001784 490910

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