Our publications

Window Winter 2019

The latest Ability customer newsletter.

Including:

  • News
  • Settling in at Yew tree Lodge
  • Tanya and Shakhil find friendship
  • Moving on

All this and more.

View the newsletter online here:

Window Winter 2019 – view online with page turning

Or you can download a copy here:

Window Winter 2019

 Window Winter 2019 Cover Image

The Ability Annual Report 2018

We’ve had a busy year, read it to find out more about:

  • Our highlights
  • Meet our Property Services team
  • Care & Support survey results
  • Surrey services customer engagement

View the report online here: Annual Report 2018

Annual report 2018 – view online with page turning

Or download a copy here: Annual Report 2018

Easy Read copy here: Ability Report 2018 Easy Read

Our signed accounts can be downloaded here

Signed Accounts 2017 – 18

 Annual Report Sept 2018

Annual Report 2017

The very latest news and views from Ability!

Find out about:

  • The years highlights
  • What clients said about the care & suport
  • Goodbye and hello to key members of staff
  • The new improved repairs service!

View the report online here:
Annual Report Flipbook 2017

Or download a copy here: Annual Report 2017

Our signed accounts can be downloaded here.

Signed accounts 16-17

Window Summer 2017

The latest news Ability

Including:

  • News
  • Peer support group activities
  • Thanks to Carron
  • Parachute jumping!

All this and more in your customer newsletter.

View the report online here: Window Summer 2017

You can download a copy here:

Window Summer 2017

We also have an Easy Read version:

Window Summer 2017 Easy Read

Windows Summer 2017

Business & Customer Annual Report 2016

For the first time, we have combined our reports to customers and stakeholders into one document. We gave a warm welcome our new CEO Jeff Skipp who is determined to continue advancing Ability Housing’s standards.

View the report online here: Ability Report 2016 online

Download a copy here: Annual Report 2016

Download an Easy Read copy here: Annual Report 2016 ER

Our signed accounts can be downloaded here.

signed accounts 15-16

 Annual Joint Report 2016

Business Annual Report 2015

Our latest business Annual Report, ‘Focusing on ability, not disability’, looks back on a year of challenges and achievements. We reaffirmed our commitment to an independent future, opened new supported living developments and took on new care and support contracts. We also prepared to say goodbye to David Williams, who has successfully led the organisation as our CEO for the past 14 years.

View the report online here: Business Report 2015 online

Download a copy here: Business Report 2015 download

Our signed accounts can be downloaded here.

Signed Accounts 2014-15

 Annual Report 2015

Customer Annual Report 2015

This is our latest report to customers. It gives an overview of the year’s activities including the areas where customers have taken a leading role and worked with us to improve services, the Q-Team in action, new schemes and much more.

You can download a copy here: Ability Customer Report 2015

Ability Customer Report 2015

Window Summer 2015

The latest news and views from Ability!

Find out:

  • what our CEO David and the team have been up to
  • what happened when the Customer Panel tried out speed networking (and when they visited our contractors)
  • why the Q-Team took Waterlooville customers out to the pub
  • why Carron is calling for New Homes for Britain
  • why Allison and Adrian give yourAbility the thumbs up
  • how Gemma hit the headlines in Bournemouth, and
  • what Cavell House meant to Geraldine.

All this and more in your customer newsletter.

You can download a copy here: Window Summer 2015

Window Summer 2015