Survey 2022 – Care Support – ‘You like what we are doing’

Published: 14 Dec 2023

In 2022, we surveyed our customers and family members/appointees to ask their opinions about the Care & Support we provide.

People were asked to respond too:

Ability staff help me feel safe in my home 95.92% said Yes
There is some flexibility in the way I receive my support as sometimes I don’t want to stick to a fixed plan 97.96% said Yes
I feel that staff listen to me and I feel comfortable discussing and planning my support with them 97.96% said Yes
If I am not happy I know who to talk to 95.92% said Yes
Staff know what is important to me and how I like to live my life 97.28% said Yes


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