Housing and Support Services
Intensive Housing Management Service
- At Ability, we have a team of dedicated Housing & Support Officers who deliver an Intensive Housing Management service to our customers.
- To learn more about our Intensive Housing Management (IHM) Offer, view our IHM Offer page.
Tenant Area
- Head over to our Tenants Area to find out more about
– landlord and tenant rights and responsibilities
– the services we provide for tenants – including repairs
– how you can make a complaint
– how well we are performing.
Tenant Engagement Service
Empowering people is our purpose and that’s why we offer various ways for customers to get involved, have a voice and provide feedback. This holds us to account and helps shape our services. The are different ways to get involved and provide your feedback.
- Find out about our Tenant Engagement Service by visiting Tenant Engagement.
- Learn more about our Customer Engagement Strategy.
- You can hear about what is being discussed within our Local Tenant Panel Group meetings on the Local Tenant Groups page.
- You can find out about our lates news and publications by visiting Our Publications.
Care & Support Service
- We deliver a range of Care and Support Services at Ability and support customers with a variety of needs.
- To understand more about our Care and Support Services, view our Ability Care & Support Page.