Welcome to Ability. We provide housing, care & support services for people who want to live more independently.
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Annual Report Published
Ability Housing Association has continued to enhance services for residents and customers over the past year. Despite financial challenges, the organization maintained high-quality housing and care services, achieving a 95% satisfaction rate in care and support.
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Complaints performance and service improvement report
This report representative of our commitment to look beyond the circumstances of an individual complaint and look at what wider service improvements can be made as a result of learning from complaints.
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Tenant Satisfaction Measures (TSM) Survey Results 2023/24
The tenant satisfaction surveys include questions which have been set by the Housing Regulator, which are specifically designed to measure how Ability, as a Landlord, is doing.
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Ability News – Winter 2024
There has been a lot going on at Ability in the last few months. In this edition, we look at some of the highlights – and how we are working closer with our residents to support them.
