Survey 2023 – Care & Support – ‘Customers like what we are doing’

Published: 24 Jun 2024

In 2023, we surveyed our customers and family members/appointees to ask their opinions about the Care & Support we provide.

People were asked to respond too:

Ability staff help me feel safe in my home 95.95% said Yes
There is some flexibility in the way I receive my support as sometimes I don’t want to stick to a fixed plan 91.89% said Yes
I feel that staff listen to me and I feel comfortable discussing and planning my support with them 95.95% said Yes
If I am not happy I know who to talk to 94.59% said Yes
Staff know what is important to me and how I like to live my life 95.95% said Yes

Find out what people say about us here.

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