Current Vacancies
At Ability we focus on ability, not disability. Do you share our values and have a positive attitude? If so, you could make a real difference to the lives of vulnerable adults in your area who need care or support to be able to live more independently.
Empathy, communication skills and team work are vital for our roles along with your positive “can do” attitude and commitment to the highest standards of customer service. We offer a culture of support and leadership, extensive training, health care scheme and contributory pension. We value the diversity of our workforce and encourage applications from all sections of the community.
With the cost of living crisis evolving every day, you may be in a situation where you are facing uncertain times and currently worrying about how to make ends meet, or in a position where you want and can help the most vulnerable people in your community.
Ability have a positive solution – we are hiring!
To ensure we can continue to deliver care and support to our vulnerable customers, we are looking for people who have a positive can-do attitude and are available to start immediately.
Vacancy Type
Housing |
Care & Support |
Head Office |
Housing
Housing and Support Officer: Reading and Swindon – reference HSO122025
Ability is a specialist Housing Association supporting people with a disability to have choice and control over their lives. We provide accessible housing with support enabling people with disabilities to live independent lives as part of their community. As an organisation we go “above and beyond” seeking to deliver excellent services to our residents.
As a Housing and Support Officer you will be managing a patch of approximately 120 self-contained homes, supporting people to live independently and achieve their aspirations through the provision of our intensive housing management service. This involves supporting people to manage their tenancy, budget management as well as developing peoples independent living skills. You will also be undertaking regular estate/scheme inspections ensuring our homes are safe and liaising with local authorities, support providers and local organisations to ensure our residents have the services and supports they need to live independently.
We are seeking someone who is passionate about supported housing and making a real difference. You may already be working in supported housing, housing management or care and support If you have either a housing management or support background with a ‘can do’ attitude, then we would love to hear from you.
Here are some key benefits you will receive with this role:
- Support and Leadership
- Training and development opportunities
- Company healthcare scheme
- Contributory pension
- Sick Pay
Post requirements
- Car driver with a full licence and use of own vehicle for work
- Able to carry out property visits across the designated area
- This post requires an enhanced DBS check (done by Ability)
Salary: c£35k – 35 hour week
Annual Leave Entitlement: 25 days + Bank Holidays
For an informal chat about the role, please contact Claudette Mhuri at Ability 0808 164 7474
Care & Support
Support Worker – Pound House – Dorking – reference SWDK072021
Support Workers – Dorking
Do you want a rewarding career where you can really make a difference?
Do you have:
- Ability to make a comprehensive assessment of an individual’s situation and needs
- Excellent communication
- Good organisational skills
- Being able to work under your own initiative
If yes, join us at Ability Housing where you can be part of a friendly and inspiring team as a Support Worker.
Vacancies details
We have 2 vacancies at Pound House in Dorking, Surrey, for a permanent position, working full time/Part time, The successful candidates need to be able to be part of rolling rota, covering days, evenings, weekends, bank holidays and sleep-ins.
You will also:
- Work to enable individuals to self-manage their personal and domestic resources and to undertake activities of daily living.
- Jointly develop, review, monitor and adapt person centred support and safety plans.
- Monitor and report to senior staff on the effectiveness of support delivery
- Contribute to the protection of individuals from the risk of abuse and harm to self and others who access our services.
- Encourage those living with mental illness to recognise, understand and manage factors that affect their mental wellbeing and physical health
- Empower our customers to develop the independent living skills they need, to successfully move on.
Ability Care & Support provides support to vulnerable adults within the Dorking area with learning difficulties/mental health and physical or sensory impairments . At this service you will provide personal care, where required to our customers. We are looking for a Support Workers to join our friendly team on a full-time basis, providing care and support to help our customers make the most of their abilities and support them to live independently.
Salary – £25,465.18 – 40 hour week (£12.21ph)
This post requires employment references and clearance by the Disclosure & Barring Service.
Due to the large number of applications we receive, we are unfortunately not able to contact all applicants. If you have not heard from us within 2 weeks of submitting your application, you should assume that on this occasion, your application has not been successful.
Support Worker, Woking – reference WOKSW062021
Ability Care & Support provides support to vulnerable adults within the Woking area with learning difficulties/mental health and physical or sensory impairments. We are looking for a Support Workers to join our friendly team on a full-time basis, providing care and support to help our customers make the most of their abilities and support them to live independently. As well as genuine job satisfaction, we can also offer flexible working arrangements. The hours you work will depend on our customers’ needs but we agree these with you upfront. Working as part of a team you will work shifts over a 7-day period which includes weekends, bank holidays and sleep-ins. Applicants should also be aware the activity of providing personal care is required for a number of our customers.
Vacancies details
We have 3 Full time and 1 Part time vacancies at Rosedene House in Woking , Surrey, for a permanent position, working full time, 40 hours per week and Part time hours variable. The successful candidates need to be able to be part of rolling rota, covering days, evenings, weekends, bank holidays and sleep-ins.
Benefits Ability offer:
- Excellent hourly rates of pay
- On the Job and E learning training provided.
- Company cash back healthcare scheme on completion of probation
- Life insurance
- Refer a Friend Scheme – Earn cash rewards
- Accruable Holiday entitlement in addition to your hourly pay rate for Zero Hours and Casuals
- Flexible shifts that meet the needs of our customers, on a full-time/part time or bank basis
- 30 days annual leave (inclusive of bank holidays)
- Contributory pension scheme
Requirements for Support Worker
- Right to work in the UK – documents such as passport and national insurance number.
- Driving licence/access to a car is desirable due to the community support. We support travel by paying a mileage allowance of up to 45p per mile
- The ability to work on a shift basis including days, evenings, weekends, waking nights and overnight sleep-ins
- Provide personal care, where required to our customers
- Administer and monitor medication
- Have clear communication skills
- Be able to record and report effectively
The hours you work will depend on our customer needs but we will agree these with you in advance.
Salary – £25,465.18 – 40 hour week (£12.21ph)
This post requires employment references and clearance by the Disclosure & Barring Service.
Due to the large number of applications we receive, we are unfortunately not able to contact all applicants. If you have not heard from us within 2 weeks of submitting your application, you should assume that on this occasion, your application has not been successful.
Head Office
Customer Service Advisor – reference RCSA112025
Are you passionate about delivering excellent customer service? Can you demonstrate patience and empathy with people who may need us to go the extra mile? If so, then this could be the role for you.
This is a very exciting time to be joining Ability Housing Association as we deliver our Customer Strategy within our in-house Contact Centre. We are seeking an enthusiastic and courteous individual to join our team with a commitment to delivering an excellent service to our customers.
This is a busy and varied role in which you will act as a first point of contact for our customers and stakeholders, responding to housing and repair-related queries. Every day can create a new challenge.
You will be dealing with tenants, colleagues from across the organization, and staff from other close business partners, helping and escalating queries to the relevant department or Contractor as appropriate.
Experience in the social housing sector is desirable, although we will consider applications from other sectors, as full training will be provided. You should have excellent verbal and written communication skills and be proficient in the use of Microsoft Office as you will be handling queries through a range of channels. Previous experience using a CRM system would also be ideal.
Here are some key benefits you will receive with this role:
- •Support and Leadership
- Training and development opportunities
- Company healthcare scheme
- 25 days annual leave (excluding bank holidays)
- Contributory pension
- Sick Pay
Salary: £27,461.60
Please note, this post requires employment references and clearance by the Disclosure & Barring Service.
If you feel you like you have what we are looking for and are keen to make a difference in the lives of those who need our support, please do get in touch with us.