Mental Health Floating Support Service

Contact details

Flat 6, Layton Court, 18-22 Cedars Avenue, Mitcham, CR4 1EA
Tel: 0208 648 6360

Layton and Strauss court


Merton Generic Floating support service provides personalised support to vulnerable adults with a range of mental health issues and complex needs who require regular support at a time convenient to them to enable them to maintain their mental health, and physical health and to be able to acquire the skills to maintain their tenancy.
Our friendly and well trained staff work with each person to develop tailored support based on their needs and aspirations.

The service is provided 5 days per week.

What we offer

  • To maintain a tenancy and live independently within the community.
  • To deliver person centred support promoting individuals to make informed choices and achieve their aspirations.
  • Ensure safety and wellbeing by working closely with partnership agencies and family members.

Areas supported

The areas of support provided but not limited to:

  • Daily living skills (cooking / cleaning)
  • Personal care
  • Budgeting, paying bills and preventing debt
  • applying for welfare benefits such as Housing Benefit, Council tax benefit, PIP
  • Education, training, voluntary work and employment
  • Health care appointments
  • Leisure and culture
  • Accessing the community
  • Building relationships
  • Repairs
  • Health, safety and wellbeing
  • Drug and alcohol support / signposting

Customer groups

Vulnerable adults assessed as having a support need.


Referrals come Adult Social Care.

The Adult Social Care Panel, or the Care Manager, will send referrals electronically (by email) to the Manager.  Once received the Manager will arrange a full needs assessment. Needs assessments must be carried out by two Ability employees.



Merton Learning Disability Floating support

We also have a Merton Learning Disability Floating support service which provides personalised support to vulnerable adults with a Learning Disability who require regular support at a time convenient to them.

The aim of this service is to enable service users to have more control and increased confidence; to improve their daily living skills and enable them to manage living independently.