News
-
Survey – Care & Support customers are big supporters!
15 Sep 201792% of our customers would recommend Ability to people who need support!
-
Our latest Annual Report is now available
19 Apr 2017For the first time, we have combined our reports to customers and stakeholders into one document.
-
New supported homes for Reading at Phoebe Cusden House
11 Apr 2017Newly renamed Phoebe Cusden House in Reading was officially opened on Friday 31 March. Customers were pleased to show the guest of honour, Cllr Mohammed Ayub, together with other councillors and family members, around their flats and up to the rooftop terrace.
-
Operations Directorate update
6 Jan 2017Time to look back briefly before we launch into 2017…
-
The Q-Team tops the awards at the CSI awards
3 Nov 2016Ability’s Q-Team swept the board to win ‘Excellence in tenant inspection and mystery shopping’, at the Customer Scrutiny Inspection (CSI) Awards in Manchester on 27 October.
-
Celebrating our new service in Hayes
30 Sep 2016It was smiles all round as Ability staff, customers and commissioners met in Hayes on Wednesday 28 September for a special celebration.
-
Opening event for The Lodge in Farnham
14 Sep 2016The Mayor of Waverley, Cllr Chris Storey was delighted to cut the ribbon for us at the official opening of The Lodge in Farnham on Friday 9 September.
-
Meet Quentin: Enjoying our support in Hillingdon
4 Jul 2016New customer Quentin has been experiencing supported housing in Hillingdon since April, when we won the contract there.
-
Ability welcomes Jeff Skipp as our new Chief Executive
27 Apr 2016We are delighted to confirm the appointment of Jeff Skipp as the new Chief Executive of Ability.
-
Our great new repairs contract
22 Apr 2016We’re pleased to announce that Morgan Sindall Property Services started work as our new repairs contractors today.
-
Transformation at The Lodge
14 Apr 2016On 4 April, we took handover of our redevelopment of The Lodge in Farnham.
-
Our latest business Annual Report is published
4 Apr 2016Our latest business Annual Report, ‘Focusing on ability, not disability’, looks back on a year of challenges and achievements.
-
Ability welcomes supported housing concession
27 Jan 2016Ability Chief Executive, David Williams, has welcomed today’s announcement that the government will delay the proposed 1% rent reduction for supported housing for one year while it completes a review of funding arrangements for specialist housing projects.
-
Ability confirms its vision of a strong independent future
8 Jan 2016Ability remains committed to a strong future as an independent provider, after the Board reviewed its long-term strategy.
-
Templars Lodge residents welcome a new neighbourhood police point to their scheme
4 Dec 2015Police Constable Cathy Addis and Police Community Support Officer Tony Mellish have a new police point in Crown Wood & Forest Park, thanks to the community spirit of Ability Housing Association and its residents.
-
Q-Team visits customers in Hayes
5 Nov 2015The Q-Team visited our new service at Sessile Court in Hayes in October to check how we’re getting on and to hear from customers about their Ability services.
-
Ben and Darren move in to Cavell House
1 Nov 2015Ben and Darren became our latest customers at our service in Farnham in September, after moving into their own flats.
-
Jo moves on
21 Oct 2015After living for five years at Ability’s supported housing service in Staines, Jo Busby has nothing but praise for the care and support she has received.
-
Supported living scheme for Bexhill-on-Sea
22 Sep 2015East Sussex has gained a new supported living scheme, with the opening of a new Ability development in Bexhill-on-Sea, in September 2015.
-
New homes for local residents in Hillingdon
21 Sep 2015Ability, in partnership with Thames Valley Housing and Hillingdon Council, now has a new development in Hayes.
-
Tender success in Hillingdon
14 Aug 2015Ability Care & Support has won two important care & support contracts in the London Borough of Hillingdon.
-
Cabinet Member visits our newest scheme
23 Jul 2015Councillor Philip Corthorne, Cabinet Member for Social Care, Health and Housing at Hillingdon Council, made a special visit to Ability Housing Association’s new supported living development at Sessile Court in Hayes on Wednesday 8 July.
-
Tim and Greg join Ability
15 Jul 2015We are pleased to announce that two new members of staff have joined the Ability team. Greg Terefenko is our new Housing Services Manager, while Tim Hall takes up the role of Operations Director from 1 July.
-
Q-Team visit to Waterlooville services
20 May 2015Carron Cleversley and James Turley, who are customers and Q-Team members, went to find out how things are going since we won the support contract earlier in the year.
-
Mears Group welcome our Customer Panel visitors
15 May 2015Stuart Rees, who is Chair of the Customer Panel, and Carron Cleversley from the Panel and the Q-Team, were invited so they could see first hand how Mears – our new repairs contractors – run our repairs service.