1 About Ability Housing Association
2 Living in your Ability home
3 Your repairs service
4 Money matters
5 Your support services
6 Useful stuff
a. Useful contacts
a. Useful contacts
Here you will find details of lots of different organisations and websites that you may find useful, ranging from organisations that support tenant groups to those offering help with money problems or legal advice.
Citizens Advice Bureau - Advice Guide
This Citizens Advice Bureau website provides on-line basic advice and information on your rights.
Address
Myddelton House
115-123 Pentonville Road
London N1 9LZ
Website
The Commission for Racial Equality (CRE.
Publicly funded, non-governmental body set up to tackle discrimination and promote racial equality.
Address
Elliot House
10-12 Allington Street
London SW1E 5EH
Telephone
020 7828 7022
Website
Association of British Credit Unions
A credit union is a financial co-operative which is owned and controlled by its members. It provides low interest loans and a good return (annual dividend. on savings. There are over 700 in the United Kingdom - this site gives details of your nearest one.
Address
Holyoake House
Hanover Street
Manchester M60 0AS
Telephone
0161 832 3694
Website
Department of Work & Pensions
This is the government department that deals directly with all benefits as well as details of local benefit offices.
Telephone
0800 88 22 00
FREEFONE
Website
Disability Rights Commission
The Disability Rights Commission (DRC. is an independent body, established by Act of Parliament to eliminate discrimination against disabled people and promote equal opportunity.
Telephone
08457 622 633
FREEFONE
Website
Equal Opportunities Commission
The leading agency campaigning to eliminate sex discrimination, providing straightforward information and advice to help individuals and employers.
Address
Overseas House
Quay Street
Manchester M3 3HN
Telephone
0161 833 9244
Website
Gingerbread
This charity offers practical and emotional support to lone parents and their children, and campaigns on their behalf.
Address
7 Sovereign Close
Sovereign Court
London E1W 3HW
Telephone
0800 018 4318
open 10am-4pm Mon-Fri
Website
Housing and Disabled People
This site promotes housing resources for disabled people in the UK to support choice in housing and maximise independence and quality of life. It is also the umbrella group for local Disabled Persons Housing Services (DPHS..
Address
17 Priory Street
York YO1 6ET
Telephone
01904 653 888
Website
The Housing Corporation
The Housing Corporation regulates housing associations such as Ability and monitors our performance and viability.
Address
149 Tottenham Court Rd
London W1P 0BN
Telephone
020 7393 2000
Website
Regional Offices
London - Working in Greater London. |
Address |
South East - Working in Berkshire, Brighton & Hove, Buckinghamshire, East Sussex, Hampshire, Isle of Wight, Kent, Milton Keynes, Oxfordshire, Portsmouth, Southampton, Surrey, West Sussex |
Address |
South West - Working in Bath and NE Somerset, Bournemouth, Bristol,Cornwall & Isles of Scilly, Devon, Dorset, Gloucestershire, North West, Somerset, Poole, Somerset, South Gloucestershire, Thamesdown,Wiltshire |
Address |
East - Working in Bedfordshire, Cambridgeshire, Derby, Derbyshire, Essex, Hertfordshire, Leicester, Leicestershire, Lincolnshire, Luton, Norfolk, Suffolk, Northamptonshire, Nottinghamshire, Rutland |
Address |
Housing Mobility and Exchange Service (H.O.M.E.S..
Provides assistance to tenants wishing to move to another geographical area.
Telephone
020 7963 0200
Website
Housing Resource Guide
A search site for all social housing organisations on the web.
Website
Independent Housing Ombudsman
Aims to provide a fair and effective way of dealing with complaints against member landlords from people who receive their services. Ability is a member.
Address
Norman House
105-109 The Strand
London WC2A 0AA
Telephone
020 7836 3930
Website
National Association of Citizens Advice Bureaux (CABs.
CABs provide free, confidential, impartial and independent advice on a range of subjects including debt, benefits, housing, legal matters, employment, immigration and consumer issues. This website also provides details of your local CAB.
Address
Myddleton House
115-123 Pentonville Road
London N1 9LZ
Telephone
020 7833 2181
Website
National Debtline
Provides free, confidential, independent advice on money worries.
Address
The Arch
48-52 Floodgate Street
Birmingham B5 5SL
Telephone
0808 808 4000
Website
National Disability Council
Provides assistance to tenants wishing to move to another geographical area.
Address
Department for Education & Employment,
Caxton House
Tothill Street
London SW1H 9NF
Telephone
020 7273 5636
National Tenants Resource Centre
Charity based at Trafford Hall, Chester, offering training and support to all those living and working in low income communities around the UK to develop their skills, confidence and capacity
Address
Trafford Hall, Ince Lane
Wimbolds Trafford
Nr Chester
Telephone
01244 300 246
Website
Shelter
National UK homeless charity offering advice and help through local offices and campaigns at both local and national level on behalf of the homeless.
Telephone
0808 800 4444
24 hr helpline
Website
Tenants Participation Advisory Service (TPAS.
The national non-profit making organisation that provides information, advice, training, consultancy, seminars and conferences on all aspects of involving tenants in their housing management.
Address
5th Floor, Trafford House
Chester Road
Manchester M32 0RS
Telephone
0161 745 7903
Website
TV Licensing
Address
Community Relations
Department, Porter’s Place
11-31 St John Street
London EC1M 4GB
Telephone
020 7309 1016
Website
UpMyStreet
This site is a neighbourhood guide with a whole range of local information. Simply put in your postcode and find out about property prices, local schools, amenities, local council performance. You can even check if you are using the cheapest gas and electricity providers.
Website
Welfare Benefits
These sites help you to calculate what benefits you may be entitled to.
Website
www.welfarewizard.co.uk | www.ferret.co.uk
World Tenant
Links to social housing and tenant related sites around the world.
Website