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Service User Zone

Carlton Tap 02

This zone is for Ability tenants and other users of our services, with latest news about our services and a feedback form that you can use for compliments, queries or complaints.

We want to hear from tenants and service users whether your comments are positive or negative; we will listen to what you have to say and use your comments to help us to improve our services and our performance. We will provide you with information about how we are performing in this zone.

In this zone you will find your tenant handbook. You can download this as a PDF file (you will need Adobe Acrobat Reader to view this file) or view the handbook on-line. You will also find 'Useful Links' to other sites that we think might be of special interest to our tenants or
service users.






Tenant Satisfaction Survey 2010

8/07/2010

Tenants of Ability we need your help...!

More about 'Tenant Satisfaction ...'


"Communal living areas are history"

17/02/2010

Ability Chief Executive, David Williams, explains why Ability has phased out communal living areas from its supported living schemes ...

More about '"Communal living are...'


Prepay meter campaign victory

4/02/2010

The National Housing Federation's campaign for fairer prepay meter charging saves £150m for poorest energy customers.

More about 'Prepay meter campaig...'