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Ability Housing Association is a Registered Social Landlord (RSL) that specialises in providing people with housing and support services that enable them to live more independent lives.
Our vision is for people who want to live more independently to regard Ability as their first choice provider of housing or support services.
We have built our reputation as a ‘cutting edge’ RSL offering high quality and best value housing and support services and are known for our commitment to providing flexible and creative housing and support solutions. We work in partnership with local authority Housing, Social Services and Supporting People teams, the Homes and Communities Agency, and mainstream RSLs to help deliver flexible and tailored housing and support for people who want to live more independently.
Our pursuit of our visions is underpinned by the following values which permeate the whole organisation:
Quality – we provide a high quality service and strive to improve upon our standards and performance wherever possible
Respect – we are aware that our customers are individuals, each with their own unique needs and aspirations
Value – our housing and services are affordable, efficient and responsive to the needs of our customers
Integrity – we actively encourage a culture of openness, honesty and accountability.
We are committed to being:
Proactive – seeking innovative and creative solutions for the benefit of our partners and customers
Prudent – ensuring our long-term financial viability through carefully managed sustainable growth
Professional – working with our partners and customers to achieve mutually beneficial outcomes.
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