Floating Support

Help for people with physical disabilities, learning disabilities or mental health-related support needs to manage their home.

We aim

To provide a responsive support service to people with physical disabilities or learning disabilities or, in certain circumstances, to people with mental health-related support needs. We do this by providing practical support, advice and assistance to you in your home.

What is Floating Support?

Floating Support is a flexible support service that helps you manage your affairs and live independently. Our Housing Support Workers are specially trained to provide help and advice to disabled people in their own home. The support offered is available for as long as it is needed.

What type of support does Ability provide?

The team provides support that promotes independent living, including:
- Assistance with learning independent living skills
- Advice and assistance with claiming welfare benefits and Housing Benefit
- Advice and assistance with budgeting and managing your bills
- Advice on aids and adaptations
- Assistance with reporting repairs to your home and managing your tenancy
- General counselling and support with day to day living
- Assistance with arranging personal care and contacting other agencies involved in your care and welfare.


Your Housing Support Worker will discuss this with you and will draw up a plan with you that sets out what support we will provide and how and when that support will be delivered. The level of support can increase or decrease as your needs change.

We regret that our Housing Support Workers cannot provide personal care directly, but can help and advise you with making suitable arrangements for your
personal care.

How can I access the Floating Support service?

Ability’s Floating Support service is available to tenants of Ability Housing Association and, in certain areas, to people who are not tenants of Ability. This can include council tenants, tenants of other housing associations, owner occupiers or people living in private rented accommodation.

Floating Support can be accessed via a referral from:
- Your housing officer
- Your care manager, social worker or occupational therapist
- The Supporting People team at your local authority
- Any advice or support agency
- Or, you can apply directly.

Download our Floating Support Leaflet